Frequently asked questions

It is a complete booking, scheduling, and business-management platform for music studios — online booking, customer management, staff scheduling, equipment and resource tracking, invoicing and payments, and reporting, all in one place.

Plans that offer a trial period show it directly on the pricing page. Trial length varies by plan and is never hidden or added at checkout.

Pricing is per studio, billed monthly or yearly. Yearly billing includes a discount where applicable, shown on the pricing page — never a rate not shown there.

A new studio account is provisioned automatically after signup. Configuring your own services, staff, and branding afterward takes as long as you'd like — there is no fixed onboarding timeline.

Every studio's data is isolated from every other studio at the database level. See the Security page for the full architecture summary.

Payment collection for your own customers' bookings is handled through your studio's own connected payment provider. Platform subscription billing is handled separately.

Yes — white-label branding (logo, colors, business identity) is configurable per studio on supporting plans.

Custom domain support is available on supporting plans — see the pricing page for exact plan availability.

Support channels and response expectations vary by plan. Contact us with any question before signing up.

Yes. Cancellation terms are described in the Refund Policy.